Returns and Shipping

Hello Beautiful!

Your virtual visit to Just Ximena means the world to us. If you have an issue with your product, we're here to help! We offer free returns within 30 days of purchase. 

Quick note: For sanitary reasons, we can't accept returns for makeup, but we're more than happy to send you a replacement if needed. All we need is a photo of your defective product. No need to return it back to us!

Have a question about your order? Shoot us an email at, and don't forget to toss in your order number for a quicker chat.

Stay fabulous, and for the latest scoop, head over to our Instagram @justximenacosmetics.

Looking forward to helping you out!

The Just Ximena Team